Frequently Asked

Click here for answers to the most frequently asked questions (from our brochure). See below for additional questions and answers.
 
  

Q1. Who REALLY makes that piano you are considering? Who builds what?

   
   Answer: Many American names are actually NOT built in America. A name is not an indicator of point of origin. Where a piano or organ is manufactured doesn't indicate good or bad quality, but ownership and manufacturing relationships change frequently, so we can keep you current on industry trends and their effect on the quality of merchandise.   
  
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Q2. What's the difference between a Baby Grand and a Grand Piano?

   
   Answer: Size, but there is no standard size of Baby Grands or Grands. Sizes of 4'7" to 6' are often referred to as Baby Grands. Grands run generally from 6' to 7 1/2', and Concert Grands are typically 9' or larger.   
  
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Q3. Why do you advise NOT to put a piano on an outside wall?

   
   Answer: If the temperature on an outside wall is significantly different than the temperature on an inside wall, such difference can cause warping and other problems. Such is true in especially older homes where insulation may not be comparable to that of newer homes. The best place to situate a piano is to place it where you would be most comfortable if you were to be in that same spot all day and all night.   
  
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Q4. How often does a piano need to be tuned?

   
   Answer: Temperature changes and humidity are the two leading causes of pianos going out of tune. Generally, you should tune your piano when you turn on the heat for the season and again when you turn on the airconditioning for the season. For the first two to three years of ownership, it may be necessary to tune the piano up to four times each year as the strings begin to stretch into their final resting position.   
  
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Q5. How do I determine the value of MY used piano?

   
   Answer: Much like a used car, there are many factors that determine value including brand name, age, number of owners, and playing condition. No two used pianos are alike, which makes it even more difficult to estimate value. You can have a technical evaluation performed by a qualified technician, and then we'd be happy to give you an appraisal, based on its evaluation and the current market.   
  
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Q6. Are there any hidden costs of ownership?

   
   Answer: No. The key to low-cost ownership is to regularly maintain your piano with yearly tunings and maintenance, just like you would maintain your car.   
  
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Q7. How do I know that the price I am paying is truly a good price?

   
   Answer: Insist that the dealer from whom you buy offer a price guarantee on your purchase and offers a 100% lifetime trade-up credit on your purchase. If a dealer is unwilling to put it in writing and to back it up with a cash penalty to the dealer for failing to perform as promised on your behalf, walk away!   
  
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