- James R. (Ross) and Sylvia L. Miller, married since 1973, celebrate 70-plus years in the piano business (that’s over 35 years each). They first met in 1971 while students at East Tennessee State University (ETSU) in Johnson, City, TN, while working part-time at a local music store. The proud parents of Rebecca, Jennifer, and Amy, the Millers opened their newest store, on January 2, 2002, at 539 Cool Springs Blvd. in Franklin, TN.
- The Millers offer the industry's first “buyer-protection plan" whereby if you can find it cheaper, Miller Piano Specialists will pay you 150% of the difference (see our 150% Price Guarantee for details).
- The Millers are are not new to company ownership. Ross has a long history of music sales including most recently as General Manager of American Keyboard Gallery now Steinway Piano Gallery of Nashville. Prior to Keyboard, Ross was district manager for Kimball International (Jasper, IN) for 8 years and was manager and co-owner of Tadlock Piano and Organ Company in Winston-Salem, North Carolina, from 1977 to 1988. Ross was also Band Director for St. Paul High School in St. Paul, Virginia from 1973 to 1974. Ross holds a Bachelor of Science degree in Music Education from East Tennessee State University.
- Sylvia started her career with Hammond Organ Company in Johnson City as a final inspector, moving to sales and education specialist at Martin Snader Music and then to Tri-Cities Music Company in the same capacity. She was also co-owner of Tadlock Piano and Organ Company in Winston-Salem, NC, from 1977 to 1990. While Ross was working at Kimball, Sylvia was General Manager of Schuttler Music in Evansville, Indiana. Sylvia was most recently manager at American Keyboard Gallery. Sylvia holds a Bachelor of Science in Elementary Education and a Minor in Music Education from East Tennessee State University.
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